1. Data Collection

Lynk LMS collects the following types of information:

• Personal Information: Names, email addresses, job titles, company/organization details, and payment information (if applicable).
• Learning Activity Data: Course progress, quiz scores, certifications, login history, and usage patterns on the platform.
• Technical Data: IP addresses, device type, browser information, and system logs for performance and security monitoring.

This information helps us:

• Manage user accounts and course enrollments
• Personalize learning experiences
• Monitor learner progress and platform performance
• Provide customer support and system updates

2. Legal Basis for Data Processing

Lynk LMS processes data on the following legal grounds:

• User consent (e.g., opting in to communications)
• Performance of a contract (e.g., delivering learning content)
• Legitimate interest (e.g., improving our services, analytics)
• Compliance with legal obligations

3. Data Retention

We retain personal and learning data only for as long as needed to:

• Provide access to the LMS and its services
• Comply with legal and regulatory obligations
• Fulfill reporting or certification needs for clients and learners

After these purposes are fulfilled, we securely delete or anonymize your data.

4. Data Sharing

We only share your data with trusted third-party service providers for specific purposes such as:

• Cloud storage and hosting
• Email notifications and communication tools
• Payment processing (if applicable)
• Data analytics for improving platform performance

All vendors are contractually obligated to comply with strict data protection standards.

5. Data Security

Lynk LMS uses industry-standard encryption, access controls, and secure data hosting practices to ensure your information is protected. Regular audits and monitoring are conducted to safeguard against unauthorized access or data breaches. In the event of a breach, users will be promptly notified by applicable laws.

6. Your Rights

As a user, you have the right to:

• Access your personal and learning data
• Correct or update inaccurate information
• Request deletion of your data, subject to contractual or legal limitations
• Withdraw consent for non-essential data processing
• Lodge a complaint with your data protection authority

To exercise your rights or for any privacy-related concerns, please contact us at privacy@lynklms.com.

7. Policy Updates

This Privacy Policy may be updated periodically. Users will be notified of significant changes via email or in-platform notification.